At a glance

I study how organizations change when data and AI enter everyday work: which responsibilities shift, which capabilities people need, and how existing systems can support renewal.

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Research approach

My work combines qualitative field research with design science. Working systems let us study organizational change while it happens.

Questions and publications

Academic background

Since 2024
Head of the Digital Service Design & Innovation LabKarlsruhe Institute of Technology
2021–2024
Research AssociateKarlsruhe Institute of Technology
2025
Dr. rer. pol. in Information SystemsKarlsruhe Institute of TechnologyDissertation: Smart Service Innovation in Incumbent Firms. Summa cum laude.
2021
M.Sc. in Industrial Engineering & ManagementKarlsruhe Institute of TechnologyWith distinction.
2018
B.Sc. in Industrial Engineering & ManagementKarlsruhe Institute of Technology

Visiting research stays at the University of Cambridge (2024) and The University of Queensland (2022).

Institutional profile

Teaching and advising

I teach digital services at master’s level and in executive education, and develop courses that connect research methods with building and evaluating systems.

I provide day-to-day doctoral advising and supervise bachelor’s and master’s theses.

Teaching

Selected funded projects

I work on publicly funded projects and industry collaborations at KIT, with responsibilities ranging from project leadership to proposal development.

SHAPE

How can service ecosystems coordinate people, expertise, and resources to develop digital services?

2024–2027 · BMBF / BMFTR · DigiLeistDAT

Proposal development and scientific project lead at KIT

ZirkulEA

How can shared lifecycle data support circular value chains for electric powertrains?

2022–2025 · BMBF · MobilKreis

Proposal development and scientific project lead at KIT

bi.smart

How can small and medium-sized manufacturers develop connected products and digital services around customer needs?

2021–2024 · BMBF · Advanced Systems Engineering

Project lead at KIT

AI Adoption

How do organizations move from AI pilots to sustained use across the enterprise?

Since 2025 · Industry-funded collaboration · BASF

Proposal development and scientific project lead at KIT

Truck Traceability

How can lifecycle data help companies reuse, remanufacture, and recycle trucks and their components?

2025–2026 · Industry-funded collaboration · Daimler Truck

Proposal development and scientific project lead at KIT

Academic service

  • President of AIS SIG Services
  • Co-head of the Conferences Division, Die WI e.V.
  • Chair for Workshops, Tutorials & Community Events, WI 2027

I also review research for information systems journals and conferences.

AIS SIG Services

Outside work

Outside work I volunteer with DPSG, Germany’s largest scout association. I lead its program for 15- to 21-year-olds in the Freiburg diocese, train youth leaders, and from 2023 to 2025 led CrOver, an international camp for about 250 scouts supported by €99,495 in Erasmus+ funding.